NHTSA Complaint #10382013 — 2011 HYUNDAI SANTA FE

VEHICLE PULLED HARD TO THE LEFT (THE SIDE I WANTED TO PASS ON) WHEN PASSING GEAR WAS USED. I CAME VERY CLOSE TO HITTING THE CAR TO MY LEFT. THE DEALERS SERVICE MANAGER CLAIMS THIS IS NORMAL DUE TO TORQUE KNUCKLE STEERING. (IT HAPPENED WHEN HE DROVE MY SUV AND HE TOLD ME THAT I WOULD HAVE TO GET USED TO IT!!! WE ALSO TRIED ANOTHER SUV AND EXPERIENCED THE SAME PROBLEM, PLEASE NOTE; THE SERVICE MANAGER TOLD ME THAT BIGGER TIRES WOULD PROBABLY SOLVE THE PROBLEM. WHEN I TOLD HIM THAT THE SUV IS UNDER WARRANTY AND THAT I WOULD NOT PAY FOR THEM HE DROPPED THE SUBJECT). I HAVE TRIED THE MANEUVER INDICATED WHEN THERE IS NO TRAFFIC AND IT HAPPENS MORE OFTEN THAN NOT. I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF ANYONE WITHOUT MY QUICK REFLEXES. I HAD NOTICED THIS PROBLEM SEVERAL TIMES PRIOR TO THE PASSING INCIDENT ON A STRAIGHT ACCELERATION, BUT BELIEVED IT MIGHT BE AN UNEVEN PAVEMENT CAUSING IT. )I AM NOT A MECHANIC, BUT THINK THERE IS A CORRELATION BETWEEN THE STEERING AND THE DRIVE TRAIN THAT IS CAUSING THE PROBLEM. UPDATED 02/14/11 *BF THE DEALER INFORMED THE CONSUMER IT WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE CONSUMER ALSO STATED THE RIGHT REAR PASSENGER DOOR WOULD NOT OPEN FROM THE INSIDE. UPDATED PORTABLE 02/25/11