NHTSA Complaint #10381952 — 2011 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10381952
Vehicle	2011 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	January 29, 2011
Date Filed	February 7, 2011
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

NEW CAR MANUAL TRANSMISSION, CAR STALLS OUT AT LOW SPEEDS ON SNOW COVERED ROADS. RPM'S 1400 - 2000 CAN STOP PROBLEM IF TRACTION CONTROL IS DISABLED. I HAVE DRIVEN MANUALS FOR OVER 30 YEARS AND IT IS NOT OPERATOR ERROR IT IS A PROBLEM WITH THE TRACTION CONTROL AND COMPUTER SYSTEM - IT DIES IN TRAFFIC AND REQUIRES THE KEY TO BE TURNED ALL THE WAY OFF AND THEN BACK ON TO GET THE CAR STARTED. TAKING THE RPM'S UP TO 2500 AVOIDS THE PROBLEM - BUT THIS WILL CERTAINLY WEAR OUT THE CLUTCH. DEALER FEELS IT IS JUST A SENSITIVE CLUTCH - I NOW HAVE 600 MILES ON THE CAR AND HAVE TO DISABLE TRACTION CONTROL TO STOP THE STALLING AT START UPS AND LOW SPEED SHIFTING.

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