NHTSA Complaint #10381150 — 2010 DODGE GRAND CARAVAN

I HAVE HAD PROBLEMS WITH MY 2010 DOGE GRAND CARAVAN SINCE WE BOUGHT IT. BUT ON 2/7/11 I THOUGHT WE WERE GOING TO DIE DUE TO THE CAR SHUTTING DOWN AT 60 MILES PER HOUR. WE WERE DRIVING 60 MPH IN THE FAST LANE OF TRAFFIC WHEN THE ENGINE SHUT OFF. I LOST MY POWER STEERING AND POWER BRAKES AND DID MY BEST TO PULL OFF TO SAFETY. I CALLED THE DEALERSHIP AND A SERVICE MAN ASKED ME TO CHECK TO SEE IF I HAD RAN OUT OF GAS. I STILL HAD ABOUT 10 GALLONS IN MY TANK. THE VAN DID TURN BACK ON SO HE HAD ME DRIVE ABOUT A MILE OR SO TO HIS GARAGE. HE PUT THE CAR ON A COMPUTER TO CHECK THE CODES. HE CLAIMS THERE WAS NO CODES INDICATING THIS ENGINE FAILURE. NO SURPRISE BECAUSE THIS DEALERSHIP, THE SAME ONE I BOUGHT THE VAN TELLS ME THERE IS NOTHING WRONG EACH TIME SOMETHING LIKE THIS HAPPENS. I CHECKED THE INTERNET AND THERE ARE SEVERAL OTHER COMPLAINTS SHOWING ENGINE FAILURE ON THIS MAKE AND MODEL AT 60 MILES PER HOUR. SOME OF THE COMPLAINTS INVOLVED CHILDREN SITTING IN THE BACK SEAT WHEN THE VAN'S ENGINE DIED AT 60 MPH. I REPORTED THIS TO CHYSLER AND HAVE A CASE NUMBER [XXX]. I WAS TOLD TO CONTACT ANOTHER DEALERSHIP WHICH I CALLED TODAY. THEY TOLD ME THE SERVICE MANAGER WAS NOT IN AND SOMEONE WOULD CALL ME BACK. NO ONE HAS CALLED ME BACK SO I AM WRITING THIS COMPLAINT IN HOPES THAT I WILL GET HELP WITH THIS URGENT MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR