NHTSA Complaint #10380752 — 2004 DODGE DURANGO

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10380752
Vehicle	2004 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	February 2, 2011
Date Filed	February 4, 2011
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

DROVE THE DURANGO HOME FROM WORK AROUND 8PM THE NIGHT BEFORE. WHEN I GOT INTO THE VEHICLE THE NEXT MORNING ABOUT 7:30AM , HEARD A LOAD POP NOISE AND THEN IT SHUT OFF. WHEN I TRIED TO START IT BACK UP IT HAD AN AWFUL TAPPING NOISE, SO I IMMEDIATELY SHUT THE ENGINE BACK OFF. THIS VEHICLE HAS ABOUT 130,000 MILES ON IT, MOST BEING HIGHWAY MILES. I HAVE ALWAYS SERVICED ACCORDING TO MANUFACTURE RECOMMENDATIONS. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I STILL HAVE 6 PAYMENTS LEFT ON IT. WHY WILL DODGE NOT STAND BEHIND THEIR PRODUCT, AS IT IS OBVIOUS BY THE INTERNET THAT THIS IS A VERY BIG PROBLEM. IN THESE BAD ECONOMIC TIMES PEOPLE CAN'T AFFORD TO LOOSE WHAT THEY HAVE WORKED SO HARD TO KEEP. I THINK I WILL GO TO THE NEWS MEDIA ON THIS TO MAKE AMERICANS AWARE NOT TO PURCHASE DODGE PRODUCTS. *TR

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