NHTSA Complaint #10380014 — 2007 CHRYSLER PACIFICA STEERING

Complaint Details

ODI Number	10380014
Vehicle	2007 CHRYSLER PACIFICA
Component	STEERING
Date of Incident	January 30, 2011
Date Filed	February 2, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THERE IS A NOISE COMING FROM SUSPENSION OR STEERING. IT OCCURS WHEN BACKING OUT AND TURNING. TWO LOUD CLUNKS. ONE WHEN BACKING UP AND TURNING, ONE WHEN STRAIGHTENING UP THE WHEELS. ALSO, WHEN TURNING WHILE DRIVING, MANY TIMES THERE IS A NOISE COMING FROM STEERING - FEELS LIKE A SHORT GRIND RESONATING INTO THE STEERING WHEEL. AT FIRST I THOUGH IT WAS A TIRE HITTING ON SOMETHING ON THE CAR. I'VE BEEN COMPLAINING ABOUT THIS SINCE THE CAR WAS NEW ( 2007 CHRYSLER PACIFICA). NOT UNTIL LAST YEAR, DID DEALER TAKE THIS SERIOUSLY AND TOOK A LOOK AT IT. CAR WAS IN FOR A TOTAL OF THREE OR FOUR TIMES. ONCE FOR AS LONG AS THREE WEEKS. I AM BEING TOLD THE CROSS MEMBER WAS REPLACED. UNFORTUNATELY, THE CAR IS STILL MAKING THE SAME NOISES AND I AM AFRAID IT IS A SAFETY ISSUE. DEALER SAYS THERE IS NOTHING WRONG WITH THE CAR. I THINK IT IS A BIG SAFETY ISSUE. SURE FEELS LIKE SOMETHING ISN'T RIGHT. *TR

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