NHTSA Complaint #10379750 — 2005 MINI COOPER CONVERTIBLE STEERING

Complaint Details

ODI Number	10379750
Vehicle	2005 MINI COOPER CONVERTIBLE
Component	STEERING
Date of Incident	January 28, 2011
Date Filed	January 31, 2011
Mileage	69,998 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT AFTER SHE PARKED THE VEHICLE AND SHUT THE VEHICLE OFF, SHE HEARD A LOUD NOISE FROM THE VEHICLE. THE VEHICLE WAS DRIVEN HOME AND THE CONTACT UNPLUGGED THE BATTERY, WHICH STOPPED THE LOUD NOISE THAT SHE WAS HEARING. THE VEHICLE WAS TAKEN TO A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE POWER STEERING PUMP. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 69,998.

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