NHTSA Complaint #10379479 — 2001 FORD WINDSTAR

MY 2001 WINDSTAR HAD BEEN MAKING A SCRUNCHING NOISE EACH TIME I WENT OFF A CURB. I TOOK IT TO A TIRE PLACE AS THAT'S WHEN I FOUND THE CRACK IN THE AXLE IN AUGUST 2010. THE TIRE DEALER DIDN'T MAKE THAT KIND OF REPAIR SO I CALL FORD DEALERSHIP WHO TOLD ME TO BRING THE CAR IN AND THAT A RECALL HAD JUST BEEN ISSUED. MY CAR SAT FOR SIX MONTHS. ON 1/26/2011 THE DEALER CALLED AND SAID MY AXLE HAD BEEN REPAIRED AND THAT I COULD PICK THE CAR UP. I COULDN'T PICK IT UP THAT DAY. ON 1/27/11 I HEARD THE NEWS STATE A NEW RECALL AND I LOOKED IT UP. TURNS OUT MY CAR IS INVOLVED IN THAT RECALL TOO. I WENT TO THE DEALER AND I COMMUNICATED TO THEM THAT I DO NOT WANT THAT VEHICLE BACK UNDER ANY CIRCUMSTANCES. THE ABS LIGHT HAS BEEN MALFUNCTIONING FOR THREE YEARS OR MORE. SINCE I GOT THE VEHICLE I HAD MANY PROBLEMS WITH SENSORS AND I HAVE HAD TO REPLACE THE TRANSMISSION AFTER HAVING ONLY AROUND 78,000 MILES ON THE VEHICLE. I COMPLETED ALL MAINTENANCE ON MY VEHICLE AS SUGGESTED BY FORD, YET I HAVE HAD SO MANY PROBLEMS. I CALLED FORD ON 1/27 AND TOLD THEM I DO NOT WANT THE VEHICLE BACK. THEY SAID A BUY BACK ISN'T BEING OFFERED FOR THIS RECALL AT THIS TIME. IT MAY BE OFFERED WHEN THE LETTER IS DISTRIBUTED. I STILL DO NOT WANT THIS VEHICLE BACK. I HAVE THREE CHILDREN AND I CANNOT TRUST THAT THIS VEHICLE IS SAFE. *TR