NHTSA Complaint #10379477 — 2004 BUICK RAINIER

I HAVE BEEN EXPERIENCING A PROBLEM WITH THE INSTRUMENT CLUSTER IN MY BUICK RAINIER. IT STARTED WITH THE SPEEDOMETER WHICH WAS EITHER TO FAST OR SHOWING BELOW ZERO AT HIGHWAY SPEEDS. IT STARTED ABOUT 2 YEARS AGO BUT AT THAT TIME IT HAPPENED OCCASIONALLY. THE PROBLEM HAS CONTINUED TO MIGRATE TO OTHER GAUGES IN THE INSTRUMENT PANEL-- THE OIL PRESSURE READS ANYWHERE FROM 50 TO THE 80 OR PEG, THE TACK WILL READ BELOW ZERO AT HIGHWAY OPERATING SPEEDS AND THE VOLT METER READS 14+. THESE PROBLEMS HAPPEN INDIVIDUALLY OR SEVERAL AT ONCE. I HAVE CONTACTED THE DEALER WHERE I PURCHASED IT AND THEY DO NOT ACKNOWLEDGE IT AS A PROBLEM AND OFFER NO FINANCIAL ASSISTANCE WITH A REPLACEMENT OR REPAIR. THE DEALER WILL REPLACE THE INSTRUMENT CLUSTER FOR $370 FOR PARTS AND LABOR AT $92/HOUR - APPROXIMATELY $600. I CONTACTED GM ABOUT THE PROBLEM AND THEY ACKNOWLEDGE THERE IS A PROBLEM WITH INSTRUMENT CLUSTERS IN CERTAIN VEHICLES DURING THAT PERIOD OF TIME BUT MY VEHICLE IS NO INVOLVED. IF YOU RESEARCH THIS ON THE INTERNET YOU WILL FIND SEVERAL SITES WITH DISCUSSIONS AND COMPLAINTS ABOUT THE INSTRUMENT CLUSTERS ON THIS PARTICULAR VEHICLE, INCLUDING THIS SITE. I THINK THIS IS A WIDE SPREAD PROBLEM AND SHOULD BE CORRECTED WITH A MANDATED GOVERNMENT RECALL. I HAD AN IDENTICAL PROBLEM WITH A 2003 CADILLAC ESCALADE XT AND THERE WAS A RECALL AND FREE REPLACE FOR THE INSTRUMENT CLUSTER. *TR