NHTSA Complaint #10378351 — 2001 FORD WINDSTAR STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10378351
Vehicle	2001 FORD WINDSTAR
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	January 23, 2011
Date Filed	January 23, 2011
Mileage	138,585 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

1/23/11 WHILE DRIVING TO BAPTISM VAN ALL OF A SUDDEN STARTED TO CLUNK IN THE RIGHT FRONT SUSPENSION. WHILE DRIVING HOME CLUNKING KEPT HAPPENING ON RIGHT HAND TURNS. GOT HOME, JACKED UP VAN, PULLED PASSENGER FRONT TIRE, FOUND EXCESSIVE RUST AND SWAY BAR COMPLETELY BROKEN FROM SUBFRAME. ALSO NOTICED FRONT A ARM EXCESSIVE RUST NOT SAFE TO DRIVE. VEHICLE WILL BE PARKED AND ONLY 10 YEARS OLD. DON'T KNOW WHAT TO DO NEXT???? WIFE AND KIDS ARE NOT SAFE TO DRIVE IN. VAN IS SUPER CLEAN AND WELL MAINTAINED AND NO RUST ELSEWHERE. NOW WHAT DO WE DO??? ? PLEASE HELP!!!! *LN

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#10668949 — December 30, 2014 — TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE THE VEHICLE WAS BEING SERVICED, AN INDEPENDENT MECHANIC DISCOVERED T...

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