NHTSA Complaint #10378183 — 2007 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10378183
Vehicle 2007 FORD F-150
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 58,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

DEFECTIVE SPARK PLUGS IN 2007 FORD F150 5.4 L 3VALVE V8. I WAS INFORMED BY MY MECHANIC AT FORD THAT THERE IS A STRONG POSSIBILITY THAT ONE OR ALL OF MY SPARK PLUGS MIGHT BREAK DURING REMOVAL, AND THAT IT WILL COST AN ADDITIONAL 90.00 TO EXTRACT EACH BROKEN PLUG. IN FACT THERE IS A TSB BULLETIN WITH PROCEDURES TO ADDRESS THIS ISSUE. TSB 08-1-9 . I CAN NOT BELIEVE THAT IN THE MODERN AGE WE HAVE SUCH A DEFECTIVE SITUATION. AND NO REMEDY. FORD HAS STATED THAT THEY WILL NOT ADDRESS THIS PROBLEM UNTIL THERE ARE SUFFICIENT COMPLAINTS AND INSTRUCTED BY YOUR AGENCY. LEAVING THOSE OWNERS OF THE 5.4L ENGINE TO FOOT THE REPAIR BILL ON AN OTHERWISE SIMPLE PROCESS FOR OTHER VEHICLES. IN ADDITIONTHE FORD MANUAL STATES THE SPARK PLUGS ARE GOOD FOR 100,000 MI. BUT THE SERVICE DEPARTMENT HIGHLY RECOMMENDS REPLACING THE SPARK PLUGS AT 60,000 MI TO PREVENT SEIZED SPARK PLUGS. QUITE A CONTRADICTION. IF THIS IS POOR ENGINEERING ON FORDS PART, THE CONSUMER SHOULD NOT HAVE TO BEAR THE BURDEN. *TR

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