NHTSA Complaint #10377972 — 2002 TOYOTA RAV4 POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10377972
Vehicle	2002 TOYOTA RAV4
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 8, 2011
Date Filed	January 20, 2011
Mileage	129,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

DURING A SNOW STORM, MY VEHICLE'S TRANSMISSION STARTED REVVING UP TO 5000 RPMS WITHOUT SHIFTING INTO 3RD GEAR. I THOUGHT MY TIRES WERE SLIPPING BECAUSE OF THE WEATHER, BUT OVER THE NEXT 2 DAYS AS MY CAR WOULD HEAT UP, IT WOULD CONTINUE. I HAD A REPAIR SHOP LOOK AT IT AND THEY ADVISED ME TO REPAIR OR REPLACE THE TRANSMISSION. TOYOTA SUGGESTED I BRING IT TO A DEALER. THE DEALER SAID THAT I NEED TO HAVE MY TRANSMISSION FLUSHED AND TO REPLACE THE ECM/ECU - WHICH COSTS $900 AND THERE'S NO GUARANTEE IT'LL FIX MY PROBLEM. I'M NOT RECEIVING ANY ASSISTANCE FROM TOYOTA HQ OR THE DEALERSHIP AS FAR AS RECEIVING A GUARANTEE THAT THIS WILL FIX MY ISSUE, AND THEY WON'T PROVIDE INFORMATION ON WHAT TO DO IF THE ISSUE STILL PERSISTS. *TR

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