NHTSA Complaint #10377025 — 2004 CADILLAC SRX

FRAME FAILURE. REAR SUB FRAME WAS NOT WELDED ON PROPERLY RESULTING IN THE CAR LOSING ALL DIRECTIONAL CONTROL AND GOING OFF THE ROAD. COULD HAVE BEEN BAD IF SPEED WAS NOT SO LOW. CADILLAC HAS NOT BEEN ABLE TO FIX CAR DUE TO NOT HAVING PART FOR LAST 7 MONTHS. IT IS A RECALL ON THE 05 BUT NOT THE 04. GM REFUSES TO DO ANYTHING OTHER THAN TELL ME THEY WILL LET ME KNOW WHEN THEY HAVE NEWS. THEY HAVE EVEN REQUESTED TO STORE THE VEHICLE AT MY RESIDENCE RATHER THAN THE DEALERSHIP AS IT HAS BEEN THERE SO LONG. I AM SO TIRED OF THIS 7 MONTH HEADACHE. PLEASE LOOK INTO EXPANDING THE RECALL ON THE 05 TO INCLUDE THE 04. IT IS THE IDENTICAL ISSUE AND IT CAN BE EXTREMELY DANGEROUS. IT IS JUST DISCUSSING HOW THEY CAN FORGET TO ACTUALLY WIELD PART OF THE FRAME. THERE IS NO EXCUSE FOR THAT! ESPECIALLY WHEN THEY REFUSE TO ACTUALLY MAKE IT RIGHT. THEY WILL NOT EVEN GET ME A RENTAL CAR. I HAD TO GET A NEW CAR BECAUSE THE SRX IS NOT EVEN ABLE TO BE SOLD. I'M JUST OUT OF 15K?. PLEASE LOOK INTO THIS. I HAVE AMPLE PHOTOS AND DOCUMENTATION AND RECORDED PHONE CALLS FROM GM. I TRULY DON'T WANT TO SEE SOMEONE GET KILLED AS CAN EASILY HAPPEN. THIS IS JUST HORRIBLE NEGLIGENCE ON GM'S BEHALF. I ALSO THOUGHT THEY HAD TO CONTINUE MAKING PARTS FOR 10 YEARS BY LAW? THEY JUST RECENTLY STOPPED MAKING THIS STYLE. THEY STILL HAVE 8 YEARS LEFT BY LAW TO MAKE THE PARTS. *TR