NHTSA Complaint #10376907 — 2005 JEEP GRAND CHEROKEE

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10376907
Vehicle	2005 JEEP GRAND CHEROKEE
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	January 17, 2011
Date Filed	January 17, 2011
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

17JAN11 -- DOOR HANDLE FAULTY -- I OWN A 2005 JEEP GRAND CHEROKEE THAT TWO HAVE CRACKED AT THE DOOR HANDLE. IF THEY CONTINUE TO FALL APART THE VEHICLE OCCUPANT WILL BE TRAPPED WITHIN THE VEHICLE. I HAVE CONTACTED CHRYSLER AND THEY ARE NOT WILLING TO FIX OR HELP WITH THE $1,400.00 BILL FOR JUST THE TWO DOOR PANELS. IF THE BATTERY WERE TO DIE YOU WOULD BE TRAPPED IN THE VEHICLE, OR IF YOU WERE FORCED OFF OF THE ROAD AND ENDED UP IN A LAKE YOU COULD NOT GET OUT. MY FRIEND HAS EXPLAINED THIS TO CHRYSLER AND THEY DO NOT FEEL THAT IT IS A CONCERN THAT THEY HAVE TO WORRY ABOUT. I EXPLAINED THAT I WOULD SEND PICTURES OF THE VEHICLE TO SHOW IT IS IN EXCELLENT CONDITION, AND GARAGE KEPT (NO DAMAGE TO THE VEHICLE), ADULT DRIVEN. WHY DID THE OTHER TWO PANELS CRACK, THEY HAVE NO ANSWER. *TR

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