NHTSA Complaint #10376795 — 2011 SUBARU OUTBACK STEERING

Complaint Details

ODI Number	10376795
Vehicle	2011 SUBARU OUTBACK
Component	STEERING
Date of Incident	December 15, 2010
Date Filed	January 15, 2011
Mileage	12 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

2011 SUBARU OUTBACK: I INFORMED THE DEALER THAT THERE WAS A SHAKING AFTER 45 MPH AND A TRAMPING EFFECT AT LOWER SPEEDS. THEY DID A ROAD FORCE BALANCE AND IT WAS BETTER BUT STILL FELT ANNOYING AND UNSAFE. THEY PUT ON NEW STEERING WHEEL AND NOW IT WAS WORSE. I FINALLY TOOK IT TO ANOTHER TIRE/SERVICE DEALER AND THEY IMPROVED THE SHAKING QUITE A BIT BUT I WOULD STILL LIKE IT FIXED. SUBARU STATES THERE WILL BE A FIX IN A FEW WEEKS BUT READING ALL THESE OLD COMPLAINTS MAKES ME DOUBTFUL. SUBARU SEEMS TO BE AWARE CARS ARE DEFECTIVE AND SHIPS THEM TO DEALERS ANYWAY HOPING A FIX WILL BE FOUND. I NOW WOULD LIKE A BUYBACK FROM SUBARU. *TR

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