NHTSA Complaint #10376673 — 1999 ISUZU RODEO

TL* THE CONTACT OWNS A 1999 ISUZU RODEO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A MUFFLER REPAIR WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FRAME, REAR SUSPENSION AND EXTERIOR BODY WERE SEVERELY RUSTED. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION: REAR). THE VEHICLE WAS TOWED TO THE DEALER AT THE MANUFACTURER'S EXPENSE. THE TECHNICIAN INSPECTED THE VEHICLE. THE RECALL REMEDY WAS NOT PERFORMED BECAUSE THE MANUFACTURER DID NOT RESPOND TO THE DEALER AUTHORIZING THE APPROVAL FOR THE RECALL REPAIR. THE CONTACT WAS NOTIFIED BY THE MANUFACTURER, WHO STATED THAT HE WOULD BE FINANCIALLY RESPONSIBLE FOR THE VEHICLE TO BE TOWED BACK TO HIS RESIDENCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.