NHTSA Complaint #10376318 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10376318
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 13, 2010
Date Filed	January 11, 2011
Mileage	74,692 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I HAVE A 2004 FORD EXPLORER AND IT RECENTLY STARTED MAKING A RUMBLING NOISE. I BROUGHT IT TO MY MECHANIC AND HE LOOKED AT IT AND SAID IT WAS MY TRANSMISSION. HE ALSO SAID THAT IT WAS AN EXTREMLY COMMON PROBLEM FOR 2004 EXPLORERS. IF YOU GOOGLE "2004 EXPLORER PROBLEMS" AND CLICK ON ANY OF THE LINKS THE FIRST PROBLEM IS TRANSMISSION ISSUES. I HAVE OWNED THIS CAR SINCE IT WAS NEW IN 2004 AND HAVE NOT ABUSED THE CAR. FOR A 2004 CAR WITH ONLY 75000 MILES ON IT TO HAVE A TRANSMISSION GO IT IS A PROBLEM. I HAVE BEEN QUOTED $3000 TO FIX THIS PROBLEM THE FIX BEING A NEW TRANSMISSION. WHEN FORD KNOWS ABOUT THIS PROBLEM THEY SHOULD DO SOMETHING ABOUT IT. *TR

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