NHTSA Complaint #10376110 — 2011 KIA SORENTO

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10376110
Vehicle	2011 KIA SORENTO
Component	SUSPENSION
Date of Incident	December 6, 2010
Date Filed	January 10, 2011
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

FRONT STRUT FAILURE AT 3K MILES. CAR RANDOMLY HAS A LOUD METALLIC CLUNK SOUND WHEN STARTING, SOMETIMES THE CAR WILL SURGE/JUMP FORWARD WHEN STARTING (WHILE THE CAR IS IN PARK, PARKING BRAKE ON AND FOOT ON BRAKE). THE TRANSMISSION SHIFTER GETS STUCK IN PARK AND DOES NOT RELEASE, WITH GREAT EFFORT RELEASING FROM PARK(CAR MADE LOUD METALLIC CLANK SOUND AND SURGED/JUMPED IN REVERSE). I'M AFRAID TO PARK TOO CLOSE TO ANOTHER CAR BECAUSE STARTING CAR CAN CAUSE COLLISION. WHEN THE TRANSMISSION IS STUCK THE BRAKES DEPRESS TO FLOOR OF CAR. SINCE DAY ONE THE CAR HAS PULLED TO THE RIGHT, AFTER STRUT REPLACEMENT THE PROBLEM IS WORSE (THE FASTER THE SPEED THE HARDER IT IS TO STEER STRAIGHT).

Related Complaints for the 2011 KIA SORENTO

Other SUSPENSION Complaints

#11718095 — February 15, 2026 — Subframe, in the rear, where lateral arms are connected completely rusted off from the rest of the subframe. The cont...

#11664495 — June 3, 2025 — The contact owns a 2011 Kia Sorento. The contact stated that while driving 15-20 MPH, the axle popped out of the tran...

#11633395 — December 31, 2024 — Transmission, shocks and struts had to be replaced. Kia was having a hard bump knock when it changed gears driving do...

#11621859 — October 25, 2024 — 3 different episodes suv will start by appear warning lights downhill, slippery road, abs, engine , decrease speed, s...

#11574995 — March 1, 2024 — Brakes feel softer, rear brake burnt smell, replaced brakes one month ago. Headlight and taillight bulbs replaced sev...

Recent Complaints for the 2011 KIA SORENTO

#11716993 — ELECTRICAL SYSTEM — February 10, 2026 — My 2011 Kia Sorrento caught fire while parked in my garage. Kia is saying it's not due to any recall they have and th...

#11713565 — ELECTRICAL SYSTEM — January 27, 2026 — I was driving my car, while at a stop light I noticed some smoke coming from under my hood. I thought it might have b...

#11713565 — ENGINE — January 27, 2026 — I was driving my car, while at a stop light I noticed some smoke coming from under my hood. I thought it might have b...

#11713565 — UNKNOWN OR OTHER — January 27, 2026 — I was driving my car, while at a stop light I noticed some smoke coming from under my hood. I thought it might have b...

#11712727 — AIR BAGS — January 22, 2026 — In a letter dated August 14, 2019, KIA advised that the warranty coverage for the driver's front airbag clock spring ...