NHTSA Complaint #10375871 — 2004 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	10375871
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	October 25, 2010
Date Filed	January 7, 2011
Mileage	46,673 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

VERTICAL CRACK IN THE PLASTIC TAILGATE ATTACHED TO THE REAR WINDOW LEFT OF THE FORD EMBLEM. FORD DEALER SAID THEY HAVE SEEN MANY OF THESE, SO I FEEL THIS IS A DESIGN FLAW & FORD SHOULD FIX FOR FREE. FORD GIVING ME RUN A ROUND. SO MUCH FOR FORD TOUGH. WHO SHOULD I CONTACT TO GET THIS FIXED FOR FREE? OR SHOULD I TAKE IT TO THE NEWS STATION ABOUT JUST HOW TOUGH FORD TRUCKS ARE.... THEY CRACK LIKE EASTER EGGS....... I HAVE NEVER HAD THIS OFF ROAD AND KEEP IT IN A GARAGE.

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