NHTSA Complaint #10375537 — 2002 FORD EXPLORER SUSPENSION

Complaint Details

ODI Number	10375537
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION
Date of Incident	December 24, 2010
Date Filed	January 10, 2011
Mileage	87,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

2002 FORD EXPLORER HUB ASSEMBLY/WHEEL BEARING FAILURE. THE LEFT REAR TIRE COMPLETELY LOCKED UP AND HAD TO BE TOWED. UPON INSPECTION THE BEARING HAD RIPPED APART SO BAD YOU COULD SEE THE METAL COMING OUT OF THE REAR SIDE OF THE TIRE, WHERE THE AXLE SHAFT CONNECTS. IN ADDITION TO THAT, RIGHT REAR HUB ASSEMBLY WAS VERY LOOSE AND HAD TO BE REPLACED. 2 WEEKS LATER, THE FRONT LEFT HUB IS SO BAD THAT IT'S ROARING AND THUMPING AND FEELS LIKE IT'S ALSO READY TO LOCK UP. 88K MILES ON EXPLORER, THIS IS THE SECOND TIME THE REAR HUB WERE REPLACED. THERE IS OBVIOUSLY EITHER A FLAW IN THE DESIGN OR JUST SUBSTANDARD DANGEROUS DEFECTIVE PARTS PRODUCED BY FORD. *TR

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