NHTSA Complaint #10375516 — 1999 ISUZU RODEO

I HAVE ALREADY RECEIVED A RECALL NOTICE FROM ISUZU FOR THE RECALL ON THE SUSPENSION BRACKET BEING BROKEN FROM THE FRAME, AND WAS TOLD WE WOULD BE HAVING OUR CARS PURCHASED BACK AT FAIR MARKET VALUE. NOW THAT THEY HAVE MY VEHICLE THEY SAY THEY WILL OFFER ME THE COST OF THE REPAIR AS THE VEHICLE WILL NOT BE SAFE AFTER THE INSTALLATION OF THE BRACKET THEY PROPOSE FIXES THE ISSUE. THIS CAR ALMOST KILLED ME WHEN THE BRACKET BECAME DISCONNECTED FROM THE FRAME AND NOW THEY SAY IF I DON'T TAKE THE $1500 THEY ARE GOING TO INSTALL THE BRACKET AND GIVE MY CAR BACK, ALTHOUGH IT WILL NOT BE SAFELY DRIVABLE. I BOUGHT THIS FROM A LOCAL GARAGE FOR A FAIR PRICE AND HAD NO INDICATION OF THE FAILURE I WAS ABOUT TO ENCOUNTER. MY COMPLAINT IS FOR THE COMPANIES HANDLING OF THE RECALL AND MANIPULATION OF THE WORDS IN THE RECALL TO SAY THAT ALL THEY ARE RESPONSIBLE FOR IS THE BRACKET WHEN CLEARLY THE ISSUE IS FAR GREATER THAN THAT. I WOULD LIKE TO TALK TO SOMEONE ABOUT THE PROBLEM AS I SEEM TO HAVE LIMITED TIME TO DECIDE EVEN THOUGH THEY WERE ALLOWED 60 DAYS I AM NOT ! I THINK IT IS A GREAT IDEA TO BUY THESE BACK BUT NOT FORCING US TO TAKE HALF OF THE FAIR MARKET VALUE. MY CAR WAS A DAILY DRIVER REGISTERED AND INSPECTED EVERYTHING IN WORKING ORDER UNTIL THE LINK SEPARATION. AT THAT TIME I PARKED IT ON THE SIDE OF MY YARD WHERE IT SAT FOR 9 MONTHS UNTIL IT WAS PICKED UP BY ISUZU. I HAVE OVER $2500 INTO IT , NOT INCLUDING MY LABOR AND FELT A GOOD 4X4 WAS ATLEAST WORTH THAT. I AM IN NO POSITION TO HIRE AN ATTORNEY ON MY OWN AND FEEL THEY ARE NOT TREATING PEOPLE AS THEY SHOULD. I HAVE LOOKED AT SEVERAL RODEOS AT DEALER LOTS THAT ARE GOING TO BREAK THE LINK, AND FOUND MOST OF THE FRAMES ARE LIKE MINE, ROTTING FROM THE INSIDE OUT ! THAT NEEDS TO BE THE RECALL BEFORE SOMEONE DIES. I THINK THE ISSUE WITH THE FRAME NEEDS TO BE COVERED BY THE RECALL AS THE SHEETMETAL FLOOR JUST NEXT TO THE ROTTED FRAME IS GOOD AS NEW.... . PLEASE REVIEW THE WORDING IN THIS RECALL AND THE FRAMES IN QUESTION. *TR