NHTSA Complaint #10375368 — 2000 FORD WINDSTAR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE BRAKES WERE ABNORMALLY SOFT AND THERE WAS A DECREASE IN BRAKING POWER. IN ADDITION, THE CRUISE CONTROL WAS INOPERABLE AND THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ADVISED BY HIS PERSONAL MECHANIC THAT THE BRAKE PRESSURE SWITCH, WHICH WAS ALSO THE SPEED CONTROL DEACTIVATION SWITCH, HAD FAILED AND WOULD NEED TO BE REPLACED. THE CONTACT WAS ADVISED THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL). HOWEVER, WHEN CONTACTING THE MANUFACTURER THE CONTACT WAS ADVISED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WAS 119,520.