NHTSA Complaint #10375090 — 2011 BMW 5 SERIES

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10375090
Vehicle	2011 BMW 5 SERIES
Component	STEERING
Date of Incident	January 3, 2011
Date Filed	January 7, 2011
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY 2011 BMW 550I SEDAN HAS HAD STEERING WHEEL GRINDING SENSATIONS AND LOUD NOISES WHEN I TURN THE WHEEL AT LOW SPEEDS. SOMETIMES THERE IS A "THUD" COMING FROM THE STEERING COMPONENT ALSO. BMW STATES THERE ARE NO FIXES FOR THIS AND THAT IT IS NOT A SAFETY ISSUE. THIS IS INDEED A SAFETY ISSUE SINCE THE STEERING WHEEL AND THE STEERING WHEEL AREA INDEED HAS A PROBLEM. THE SERVICE DEALERSHIPS IS STATING IT IS A VALVE BLOCK PROBLEM WHICH HAS A CURRENT BACKORDER OF 2 WEEKS. HOWEVER, PEOPLE WHO HAVE REPLACED THE VALVE BLOCK IS STILL HAVING THE SAME STEERING WHEEL PROBLEMS WITH THEIR VEHICLES. I HAVE INCLUDED A LINK TO A BMW FORUM THAT HAS ABOUT 1 IN 3 OWNERS EXPERIENCING THIS PROBLEM- HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=495019&PAGE=18 IF THERE IS A STEERING WHEEL FAILURE AT HIGHER SPEEDS, IT CAN POTENTIALLY LEAD TO HUGE CATASTROPHIES. *TR

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