NHTSA Complaint #10406284 — 2011 BMW 5 SERIES

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10406284
Vehicle	2011 BMW 5 SERIES
Component	STEERING
Date of Incident	January 31, 2011
Date Filed	June 14, 2011
Mileage	375 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I PURCHASED MY 2011 550I IN JANUARY OF 2011. TWO WEEKS AFTER ACTUALLY GETTING THE CAR ON THE ROAD I NOTICED THE VEHICLE VEERS TO THE RIGHT. I TOOK THE CAR BACK IN AND THE DEALERSHIP STATED THEY PERFORMED AN ALIGNMENT. CAR STILL PULLS TO THE RIGHT IN ADDITION TO NOW I HAVE A LOUD WHINING NOISE AT 2000 RPMS. THE CHIEF MECHANIC HAS HAD MY CAR FOR TWO WEEKS NOW AND CANNOT IDENTIFY THE PROBLEM. ADDITIONALLY, THERE WAS A LOT OF LOUD CREEKING NOISES COMING FROM MY ROOFTOP LINER. THE ENTIRE HAD TO BE REPLACED TO RESOLVE THE ISSUE ACCORDING TO THE DEALERSHIP BUT I DON'T HAVE MY CAR BACK YET DUE TO THE WHINING ISSUE BEING UNRESOLVED. THE VEERING RIGHT ISSUE SEEMS MOST COMMON AMONG ALL COMPLAINTS AND IS WHY I DECIDED TO LOG A COMPLAINT. *TR

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