NHTSA Complaint #10374979 — 2002 FORD ESCAPE

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS issue reported to NHTSA

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Complaint Details

ODI Number 10374979
Vehicle 2002 FORD ESCAPE
Component STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date of Incident
Date Filed
Mileage 114,083 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, SHE HEARD A METAL NOISE. WHEN SHE OPENED THE PASSENGER FRONT DOOR, IT FELL ON HER FOOT. SHE WAS ABLE TO PUT THE DOOR BACK IN PLACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FRONT PASSENGER DOOR PIN HAD BEEN INSTALLED UPSIDE DOWN. THE DEALER REPLACED THE DOOR PIN AND HINGE ASSEMBLY. THE CURRENT AND FAILURE MILEAGES WERE 114,083. UPDATED 02/17/11*LJ UPDATED 12/06/2011 *LN

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