NHTSA Complaint #10374867 — 2010 FORD FUSION

I AM EXPERIENCING CHRONIC SHIFTING PROBLEMS WITH THE 6F35 TRANSMISSION. THIS TRANSMISSION SUFFERS FROM SLIPPING GEARS, SHIFT FLARES, HARSH SHIFTING, AND FUNNY SHIFTING THAT WILL BE FOLLOWED BY AN UNCONTROLLABLE FORWARD LURCH. THE DEALERSHIP DETERMINED THAT MY VALVE BODY FAILED AT 3,744 MILES AND PROCEEDED TO REPLACE THE VALVE BODY AND SOLENOID ASSEMBLY. THEN AT 4,526 MILES I HAD THE RECALL 10B15 POWERTRAIN CONTROL MODULE REPROGRAMMING PERFORMED ON MY CAR. NEXT, AT 4,727 MILES THE DEALER INFORMED ME THAT MY CAR PASSED THE TRANSMISSION LOAD TEST. AT 9,181 MILES THE DEALERSHIP VERIFIED MY SHIFT FLARING PROBLEM. THEY REFLASHED MY PCM WITH AN UPDATED SOFTWARE PROGRAM. TRANS TECH DROVE VEHICLE AND THE TRANS CONTINUED TO FLARE. THE DEALER THEN REMOVED MY TRANSMISSION AND MOUNTED TO THE BENCH FOR OVERHAUL. THE DEALER DISCOVERED THAT MY VALVE BODY HAD 3 MELTED BOLTS, MY VALVE BODY WAS DAMAGED, AND THAT MY CLUTCHES HAD BURNED OUT. THE DEALER PROCEEDED TO INSTALL A NEW VALVE BODY, FORWARD CLUTCH, OVERDRIVE CLUTCH, PISTON, SEALS, AND GASKETS. AT 9,702 MILES MY CAR RETURNED TO THE DEALERSHIP FOR SHIFTING PROBLEMS AND POOR OVERALL TRANSMISSION OPERATION. I WAS TOLD BY THE DEALERSHIP THAT EVERYTHING WAS NORMAL AT THIS TIME. I BELIEVE THAT I WAS TOLD THIS BECAUSE THERE ARE NO MORE REPAIRS AVAILABLE AT THIS TIME. I AM SICK AND TIRED OF FORD GIVING EVERYONE THE RUN AROUND ON THESE TRANSMISSIONS. THEY NEED TO MAN UP AND LET PEOPLE KNOW WHAT IS REALLY GOING ON. MY TRANSMISSION CONTINUES TO EXPERIENCE SHIFT FLARING, VIOLENT DOWNSHIFT SLAMS, ERRATIC SHIFTING, DELAYED SHIFTING, FORWARD LURCHES, AND STRUGGLES ON TAKEOFF. WITH EVERY REPAIR ATTEMPT THE OVERALL PERFORMANCE OF THIS TRANSMISSION WORSENS EVERY TIME. IT SHIFTS AS THOUGH IT WAS DESIGNED BY A BUNCH OF AMATEUR'S. I NO LONGER FEEL SAFE DRIVING MY CAR DUE TO THE UNCONTROLLABLE FORWARD LURCHES AND EXTENDED DELAYED SHIFT WHERE THE CAR WON'T MOVE FOR A FEW SECONDS. PLEASE FIX THIS BEFORE SOMEONE GETS KILLED OR INJURED! *TR