NHTSA Complaint #10374767 — 2003 FORD EXPLORER

STRUCTURE:BODY:TAILGATE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10374767
Vehicle	2003 FORD EXPLORER
Component	STRUCTURE:BODY:TAILGATE
Date of Incident	June 1, 2004
Date Filed	January 5, 2011
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THAT THE REAR TAILGATE WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE THE TAILGATE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD PAY FOR R HALF OF THE REPAIR COST. THE CONTACT STATED THAT HE SHOULD NOT HAVE TO PAY ANY PORTION OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 2/23/11 *CN UPDATED 04/25/11

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