NHTSA Complaint #10374371 — 2004 GMC ENVOY XL UNKNOWN OR OTHER

Complaint Details

ODI Number	10374371
Vehicle	2004 GMC ENVOY XL
Component	UNKNOWN OR OTHER
Date of Incident	December 26, 2010
Date Filed	January 2, 2011
Mileage	66,428 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

WE HAVE HAD NUMEROUS ELECTRICAL PROBLEMS WITH THE ENVOY, BUT I AM WRITING ABOUT THE INSTRUMENT CLUSTER PANEL. THE FAILURE OF THE PANEL CAUSED THE SPEEDOMETER TO FAIL. THE SPEEDOMETER REGISTERS OVER 120 MPH REGARDLESS OF THE SPEED OF THE VEHICLE, OR WHETHER THE VEHICLE IS TURNED OFF OR ON. THE MECHANIC WHO INVESTIGATED THE ISSUE STATED THAT THERE WERE NUMEROUS DIAGNOSTIC ERRORS THAT HAD TO BE CORRECTED BEFORE HE COULD SUCCESSFULLY DIAGNOSE THE BAD INSTRUMENT CLUSTER. THIS IS A KNOWN ISSUE WITH THE ENVOY, GMC WILL NOT ACCEPT RESPONSIBILITY AND THE FAILED INSTRUMENT PANEL CAN RESULT IN ACCIDENTS.

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