NHTSA Complaint #10374026 — 2010 HYUNDAI SANTA FE

I HAVE A 2010 HYUNDAI SANTA FE. SOMETIMES WHEN IT SHIFTS FROM 1ST TO 2ND IT FEELS LIKE ANOTHER VEHICLE HAS REAR-ENDED ME. IT HAPPENS A LOT WHEN THE SANTA FE IS COLD, BUT IT HAS HAPPENED AT OTHER TIMES ALSO. IT WILL ALSO HESITATE AS IT GOES FROM ONE GEAR TO THE NEXT. I HAVE HAD IT TO THE DEALER TWICE (ONCE I LEFT IT OVER NIGHT SO THEY WOULD HAVE IT WHEN IT WAS COLD) AND OF COURSE IT DIDN'T DO IT FOR THEM. WHEN THE TRANSMISSION HESITATES THE TACHOMETER WILL GO BETWEEN 3000 AND 4000 RPM, AND THEN LURCH VIOLENTLY AS IT BECOMES "UNSTUCK." EVERY TIME I GO TO THE DEALERSHIP FOR AN OIL CHANGE OR ANY OTHER WORK, I MENTION THE TRANSMISSION PROBLEM. THE LAST TIME I WAS THERE THE TECHNICIAN SAID THEY CONTACTED HYUNDAI AND WAS TOLD THAT IS NORMAL. THAT IS NOT NORMAL. I RECEIVED A QUESTIONNAIRE FROM HYUNDAI ABOUT MY SANTA FE AND AGAIN MENTIONED THE TRANSMISSION PROBLEM. I NEVER HEARD FROM THEM. I HAVE READ OTHER OWNERS HAVE HAD THE SAME PROBLEM AND HYUNDAI WILL NOT ACKNOWLEDGE THAT THERE IS A PROBLEM. *TR