NHTSA Complaint #10373903 — 2010 TOYOTA HIGHLANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10373903
Vehicle	2010 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	December 24, 2010
Date Filed	January 3, 2011
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

2010 HIGHLANDER 4WD: SYSTEM CHECK PANEL I INDICATING THE REAR DOOR IS OPEN, WHEN IT'S NOT. BEEN TO DEALER 3 TIMES. CAR HAS 6000 MILES ON IT. THE REAR DOOR OPEN INDICATOR EFFECTS DOOR LOCKING ABILITY WITH KEY FOB AS WELL AS CONTINUAL CHIME INDICATING REAR DOOR IS OPEN IN CONJUNCTION WITH TURNING DOME LIGHT OFF AND ON. DEALER THOUGHT IT WAS REAR DOOR STRIKE PLATE. ADJUSTED ACCORDINGLY. THIS WAS NOT THE PROBLEM. 3RD VISIT TO DEALER STILL TRYING TO PINPOINT WHY THIS IS HAPPENING SO FAR NO LUCK. ELECTRICAL BAD DOOR SENSOR FAULTY ELECTRICAL DOOR SWITCH THIS PROBLEM IS VERY ANNOYING AND NOW TIMES CONSUMING 3 VISITS TO THE DEALER AND STILL NO SOLUTION. REAR DOOR OPEN INDICATOR INITIALLY MADE TO STOP BY ROLLING DOWN DRIVER SIDE WINDOW AT HIGHWAY SPEED. INDICATOR ALSO MADE TO GO OFF WHEN ROAD TURNS TO THE LEFT ONLY. <- ? MOISTURE CAUSING SHORT IN REAR DOOR ELECTRICAL SWITCH? MAYBE. *TR

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