NHTSA Complaint #10373901 — 2007 VOLKSWAGEN PASSAT

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE KEY FOB FAILED AND BECAME STUCK IN THE IGNITION. THE STEERING COLUMN DEFECTIVE LIGHT HAS ILLUMINATED ON THE INSTRUMENTAL PANEL AFTER TRYING TO INSERT THE KEY. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION AFTER SEVERAL ATTEMPTS. THE VEHICLE WOULD NOT START AND WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.