NHTSA Complaint #10373845 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10373845
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 28, 2010
Date Filed	January 3, 2011
Mileage	61,411 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE OVERDRIVE AND SERVICE WARNING LIGHTS ILLUMINATED AS THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE TRANSMISSION CONVERTER BODY WAS REBUILT. IN ADDITION, REPAIRS WERE MADE TO THE OVERDRIVE PISTON, OVERDRIVE SPEED SENSOR, OVERDRIVE BAND, CARRIER PLANTER, AND REVERSE BOARD BUSHING. THE MECHANIC ALSO REPLACED THE TRANSMISSION FLUID. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 61,411 AND THE CURRENT MILEAGE WAS 61,445. UPDATED 2/28/11 *CN UPDATED 06/03/11*JB

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