NHTSA Complaint #10373224 — 1993 CHRYSLER NEW YORKER

TL*THE CONTACT OWNS A 1993 CHRYSLER NEW YORKER. WHILE DRIVING 30 MPH APPROACHING A STOP, THE CONTACT APPLIED THE BRAKES BUT THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED THE CONTACT OF RECALL 96V099000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) AND ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REFUSED TO PERFORM THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE RECALL HAD A LIFETIME WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS 66,763.