NHTSA Complaint #10372708 — 2011 BMW 5 SERIES

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10372708
Vehicle	2011 BMW 5 SERIES
Component	STEERING
Date of Incident	October 31, 2010
Date Filed	December 28, 2010
Mileage	50 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT SHORTLY AFTER PURCHASING THE VEHICLE AND DRIVING AT VARIOUS SPEEDS HE NOTICED THAT THE VEHICLE WOULD PULL TO THE RIGHT ABNORMALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER IN WHICH THEY INSPECTED THE VEHICLE AND MADE REPAIRS BY PERFORMING AN ALIGNMENT AND OTHER UNKNOWN REPAIRS. THE FAILURE PERSISTED. IN ADDITION, THE STEERING WHEEL WAS EXHIBITING AN ABNORMAL GRINDING WHEN TURNING IN EITHER DIRECTION. HE THEN TOOK THE VEHICLE BACK INTO THE DEALER AND THEY REPLACED THE FRONT TORSION BAR BUT TO NO AVAIL. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED THE CONTACT THAT IF HE WAS UNSATISFIED WITH THE VEHICLE THEN HE SHOULD TURN IT BACK IN TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 50.

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