NHTSA Complaint #10372689 — 2011 SUBARU OUTBACK STEERING

Complaint Details

ODI Number	10372689
Vehicle	2011 SUBARU OUTBACK
Component	STEERING
Date of Incident	November 30, 2010
Date Filed	December 28, 2010
Mileage	125 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I PURCHASED A 2011 SUBARU OUTBACK 2.5I LIMITED ON NOV 30 2010. ON THE DRIVE HOME FROM THE NEW CAR DEALERSHIP THE STEERING WHEEL HAD A SHIMMY AND THE ENTIRE CAR WAS VIBRATING. THE VIBRATION BEGAN 45MPH AND HAD GOTTEN WORSE AT 65/70MPH. I CONTACTED THE DEALER THE NEXT DAY AND THEY DETERMINED BY TEST DRIVING THE CAR THAT THE FOUR CONTINENTAL PRO CONTACT TIRES WERE DEFECTIVE. EVENTUALLY THEY REPLACED ALL FOUR TIRES WITH NEW CONTINENTAL PRO CONTACT. THE CAR IS RIDING MUCH BETTER AND SMOOTHER. THE DEALER WANTED TO INSTALL A VIBRATION DAMPER KIT ON THE STEERING WHEEL AND I DECLINED. I PREFER TO KNOW IF THERE IS A PROBLEM RATHER TO COVER IT UP. I HOPE THIS MAY HELP ANYONE HAVING THE SAME PROBLEM. *TR

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