NHTSA Complaint #10372489 — 2006 SAAB 9-3

I HAVE A 2006 SAAB CONVERTIBLE. I LEFT TO GO TO WORK THIS MORNING AND THERE WAS A HORRIBLE NOISE IN THE FRONT. I DRIVE THE INTERSTATE PART WAY TO WORK AND THE NOISE SEEMED TO LESSEN. WHEN I GOT OFF THE INTERSTATE AND CAME TO A STOP LIGHT THE NOISE WAS EXTREMELY LOUD. I TURNED AROUND AND TOOK MY CARE TO THE DEALERSHIP WHERE I HAD PURCHASED THIS VEHICLE. I FOUND OUT THAT BOTH OF THE FRONT COIL SPRINGS HAD FRACTURED AND ONE WAS STUCK IN MY PASSENGER SIDE TIRE. THE TIRE ON THE INSIDE HAD BEEN CUT ALL THE WAY AROUND THE WHEEL. I WAS TOLD THAT THE SERVICE PEOPLE COULD NOT BELIEVE THAT I DID NOT GET IN AN ACCIDENT. I HAD TO INVESTIGATE THIS ISSUE WITH SAAB'S ON THE INTERNET IN ORDER TO FIND THAT IT WAS A PROBLEM. I THEN CALLED SAAB DEALERSHIP (THE ONLY ONE IN THE AREA) 30 MILES AWAY AND FOUND OUT THAT THERE IS A PROBLEM WITH THE COILS BREAKING. I NOW HAVE TO HAVE MY CAR TOWED ALL THAT WAY AND THEY ARE NOT SURE IF SAAB IS GOING TO COVER A RENTAL CAR FORE ME. I HAVE TO BE ABLE TO GET TO WORK AND NOW WILL HAVE TO BE OUT THE EXPENSE OF A RENTAL CAR. SAAB SHOULD COVER ALL OF MY EXPENSES. THIS IS A PROBLEM THAT SHOULD BE ON THE RECALL LIST AND NOT PUT PEOPLE IN SUCH DANGER WHEN SAAB IS AWARE OF THIS ISSUE. I HAVE ALWAYS TOLD EVERYONE HOW MUCH I LOVE MY SAAB AND THEY WOULD LOVE ONE TOO. NOW I AM AFRAID TO DRIVE THIS CAR WHEN IT IS FIXED, BECAUSE I DON'T TRUST THAT THERE ISN'T SOMETHING ELSE WRONG THAT COULD CAUSE AN ACCIDENT. *TR