NHTSA Complaint #10372385 — 2005 FORD FIVE HUNDRED ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10372385
Vehicle	2005 FORD FIVE HUNDRED
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 5, 2010
Date Filed	December 25, 2010
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I TOOK MY 2005 FORD FIVE HUNDRED SEL IN FOR A SCHEDULED OIL CHANGE A COUPLE OF WEEKS AGO AND WAS INFORMED BY THE MECHANIC THAT THE TORQUE STRUT MOUNT, ALSO KNOWN AS THE TOP MOTOR MOUNT WAS BROKEN. PRICE TO REPAIR IS $619. AFTER DOING MORE EXTENSIVE RESEARCH, I HAVE FOUND OUT THAT THIS IS APPARENTLY A DEALER KNOWN PROBLEM WITH THESE PARTICULAR CARS! SO, WHY DOESN'T FORD MOTOR COMPANY ISSUE A RECALL TO FIX THESE FAULTY PARTS INSTEAD OF MAKING CONSUMERS PAY THESE RIDICULOUS REPAIR BILLS??! *TR

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