NHTSA Complaint #10372051 — 2011 CHEVROLET IMPALA SEATS:MID/REAR ASSEMBLY

Complaint Details

ODI Number	10372051
Vehicle	2011 CHEVROLET IMPALA
Component	SEATS:MID/REAR ASSEMBLY
Date of Incident	November 15, 2010
Date Filed	December 22, 2010
Mileage	2,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA LST. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH WHEN THE CONTACT NOTICED THAT THE REAR SEATS HEAD REST WERE TOO TALL AND MAKING IT DIFFICULT FOR THE DRIVER TO SEE THE REAR VIEW WINDOW. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILLED BUT NO ASSISTANCE WAS OFFERED. THE DEALER WAS ALSO CONTACTED AND THEY STATED THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 2,100. UPDTATED 2/17/11 *CN UPDATED 03/03/11

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