NHTSA Complaint #10371909 — 2010 AUDI Q5

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10371909
Vehicle	2010 AUDI Q5
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	December 20, 2010
Date Filed	December 21, 2010
Mileage	5,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY AUDI Q5 HAS BARELY 5000 MILES ON THE ODOMETER AND HAS BEEN THROUGH ITS FIRST SERVICE A WEEK BACK. THIS MORNING WHILE DRIVING TO WORK THE COOLANT LIGHT CAME ON AND THE VEHICLE HAD TO BE TOWED TO THE DEALER. WAS LATER INFORMED THAT IT WAS THE WATER PUMP THAT WAS THE CAUSE OF THE PROBLEM AND I WILL NEED TO WAIT FOR THREE DAYS WHILE THE SERVICE CENTRE PROCURES ONE. GIVEN THE INCREASING OCCURRENCE OF WATER PUMP FAILURE WITH THE Q5, I FEEL AUDI NEEDS TO BE MORE PROACTIVE IN ADDRESSING THIS ISSUE THEREBY AVOIDING INCONVENIENCE TO ITS CUSTOMER BASE. *TR

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#10368429 — November 30, 2010 — MY CAR SUDDENLY LOST ALL ITS COOLANT FLUID WITH ABOUT 15000 MILES ON THE ODOMETER. *TR

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