NHTSA Complaint #10371856 — 2000 FORD WINDSTAR SUSPENSION:FRONT

Complaint Details

ODI Number	10371856
Vehicle	2000 FORD WINDSTAR
Component	SUSPENSION:FRONT
Date of Incident	December 17, 2010
Date Filed	December 20, 2010
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE FRONT PASSENGER SIDE CONTROL ARM BROKE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT TOWED THE VEHICLE TO HIS RESIDENCE AND CALLED THE DEALER. THE DEALER INFORMED HIM THAT THERE WAS NOTHING THEY COULD DO AND REFERRED HIM TO A LOCAL MECHANIC. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE REFERRED LOCAL MECHANIC. THE CONTACT STATED THAT THE MANUFACTURER SHOULD ISSUE A RECALL ON THE FRONT SUSPENSION. THE FAILURE MILEAGE WAS 130,000.

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