NHTSA Complaint #10371572 — 2010 FORD TAURUS

WHEN USING THE MANUAL SHIFT MODE ACCELERATING FROM A STOP SIGN, THE TRANSMISSION WOULD NOT SHIFT FROM FIRST TO SECOND GEAR. I TRIED SEVERAL TIMES TO SHIFT THE CAR MANUALLY WITHOUT SUCCESS. AFTER THE LAST ATTEMPT THERE WAS AN INCREDIBLY LOUD 'THUMP' FROM THE TRANSMISSION. LOUD ENOUGH I THOUGHT THE TRANSMISSION FELL OUT OF THE CAR. I SHIFTED TO NEUTRAL, PAUSED (WHILE COASTING), PUT THE CAR INTO DRIVE WHERE IT THEN SHIFTED INTO SECOND GEAR. ALL OF THIS HAPPENED WHILE THE CAR WAS IN MOTION. THIS IS THE SECOND TIME I'VE HAD AN ISSUE WITH THE TRANSMISSION IN MANUAL MODE. BOTH TIMES HAPPENED WHEN SHIFTING FROM FIRST TO SECOND GEAR. I TOOK THE CAR INTO MY FORD DEALER FOR INSPECTION THE NEXT BUSINESS DAY, THEY STATED THERE COULD NOT FIND ANY PROBLEMS. BOTH TIMES WERE A ROUTINE ACCELERATION WHICH HAPPENED ABOUT 5 TO 10 MILES INTO MY TRIP. I WAS NOT 'PUSHING' THE CAR IN ANY WAY.