NHTSA Complaint #11498232 — 2010 FORD TAURUS

The contact owns a 2010 Ford Taurus. The contact stated while parking the vehicle, the vehicle accelerated on its own at high speed without any warning, causing the vehicle to airborne and struck his neighbor's home. The contact desperately pressed the brake pedal, but the vehicle would not stop. The contact's wife had severe injuries and sought medical attention. The vehicle was towed but the air bags did not deploy. The vehicle was not diagnosed. A police report was filed. The manufacturer was not contacted. The failure mileage was 117,000.