NHTSA Complaint #10371187 — 2005 TOYOTA COROLLA MATRIX

I OWE A TOYOTA MATRIX 2005, WHICH WAS PURCHASED ON 11/2004. THE CAR CURRENTLY HAS 23,280 MILES AND HAS BEEN ROUTINELY SERVICED AT WESTCHESTER TOYOTA SINCE ITS PURCHASE. BEFORE BRINGING MY CAR IN FOR SERVICE TO WESTCHESTER TOYOTA ON 11/11/10, THE 'CHECK ENGINE LIGHT' HAD NEVER COME ON AND MY CAR WAS NOT GENERATING THE CURRENT VIBRATING NOISE. I AM NOT QUALIFIED TO DETERMINE WHETHER WT COULD HAVE INTENTIONALLY OR INADVERTENTLY CAUSED THE DAMAGE TO MY CAR, BUT I CONSIDER THE POSSIBILITY THAT THE DAMAGE TO MY CAR'S TRANSMISSION COULD HAVE BEEN CAUSED BY THEM. BASED ON WHAT THE SERVICE MANAGER , MR. WILLIAM VESEY, INDICATED DURING MY MEETINGS WITH HIM, THE TRANSMISSION MAY HAD BEEN DAMAGED /MALFUNCTIONING ALL ALONG WHILE THE CAR WAS STILL UNDER WARRANTY BUT THE DAMAGE/MALFUNCTION WAS NEVER DETECTED BECAUSE THE ORIGINAL ECM ON THE CAR MAY HAVE NOT BEEN ABLE TO DETECT THE DAMAGE SINCE THE ECM WAS FAULTY ITSELF. FOR THIS REASON, WHEN THE ECM WAS REPLACED ON 11/11/10 DUE TO THE RECALL, THE NEW ECM WAS ABLE TO DETECT THE PROBLEM WITH THE TRANSMISSION AND GENERATED THE TRANSMISSION ERROR CODE. SINCE THE ECM WAS RECALLED AFTER MY WARRANTY HAD EXPIRED AND ITS MALFUNCTIONING MOST LIKELY PREVENTED THE DETECTION OF THE TRANSMISSION ERROR, I BELIEF TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING THE TRANSMISSION. IN ADDITION , THE TRANSMISSION ALSO APPEARS TO BE A FAULTY PART WHICH MAY BE RECALLED IN THE FUTURE BASED ON THE TECHNICAL SERVICE BULLETIN PROVIDED TO ME BY MR. VESEY. WESTCHESTER TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING THE TRANSMISSION, FREE OF CHARGE INCLUDING ANY LABOR AND PARTS CHARGES. TOYOTA MOTOR SALES USA SHOULD AUTHORIZE AND COVER THE CHARGES FOR THE TRANSMISSION REPLACEMENT. THE EARLIER RECALL OF MY CAR'S ENGINE CONTROL MODULE (ECM) WOULD HAVE ALLOWED FOR THE DETECTION OF ANY TRANSMISSION PROBLEMS WHILE MY CAR WAS STILL UNDER WARRANTY. *TR