NHTSA Complaint #10371086 — 2002 FORD TAURUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10371086
Vehicle	2002 FORD TAURUS
Component	SUSPENSION
Date of Incident	January 14, 2010
Date Filed	December 17, 2010
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD TAURUS SE (NA). THE CONTACT STATED THAT THE FRONT COIL SPRINGS BROKE WHILE THE VEHICLE WAS BEING REVERSED AT 5 MPH AND PUNCTURED THE TIRES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE COIL SPRINGS AND TIRE WERE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 130,000.

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