NHTSA Complaint #10370882 — 1999 FORD WINDSTAR

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Complaint Details

ODI Number	10370882
Vehicle	1999 FORD WINDSTAR
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	December 7, 2010
Date Filed	December 16, 2010
Mileage	144,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL*THE CONTACT OWNS A 1999 FORD WINDSTAR. THE CONTACT STATED THAT WHEN TRYING TO INSERT THE KEY INTO THE IGNITION, IT FAILED TO START. THE SECURITY WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENTAL PANEL WHILE TRYING TO START THE VEHICLE. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE CHIP IN HER KEY AND TO CONTACT FORD. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.

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