NHTSA Complaint #10370712 — 2008 FORD ESCAPE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10370712
Vehicle	2008 FORD ESCAPE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 24, 2010
Date Filed	December 15, 2010
Mileage	72,771 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

I BOUGHT MY 2008 FORD ESCAPE XLT IN 2007. IN AUG. OF 08' I HAD TO TAKE IT IN TO THE DEALER AND THEY SAID IT WAS MY TRANSMISSION. THEY FOUND THAT THE PUMP SUPPORT WAS WORN AND WORN THROUGH THE SEAL RINGS. I WAS AT 29,094 MILES. FORD FIXED IT UNDER WARRANTY. IT IS NOW DECEMBER OF 10' AND I AM AT 73,000 MILES AND HAVING THE EXACT SAME ISSUES ONLY THIS TIME I TOOK IT IN AND THEY WILL NOT COVER THE REPAIR. THE TECH REPORT I RECEIVED STATES THE EXACT SAME THING IT DID WHEN I TOOK IT IN 08'. I WENT TO THIS WEBSITE: HTTP://WWW.CARCOMPLAINTS.COM/FORD/ESCAPE/2008/TRANSMISSION/TRANSMISSION_COOLER_FAILURE-TSB_EXISTS.SHTML AND FOUND MANY PEOPLE ARE HAVING TRANSMISSION ISSUES. I PAID 25,000 FOR THIS VEHICLE AND SHOULD NOT HAVE GONE THROUGH 2 TRANSMISSIONS! WHAT I NOTICED BOTH TIMES IS THAT IT WOULD SHIFT HARD INTO REVERSE AND IT FELT AS THOUGH IT WAS SLIPPING ONCE IT WARMED UP. *TR

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