NHTSA Complaint #10370567 — 2010 HYUNDAI SANTA FE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10370567
Vehicle	2010 HYUNDAI SANTA FE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 1, 2010
Date Filed	December 14, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

SAFETY: 2010 HYUNDAI SANTA FE ENGINE SEEMS TO RACE AT SLOW SPEEDS/COASTING, THEN AUTOMATIC TRANSMISSION "SKIPS" THEN "SLAMS" BACK INTO GEAR. BROUGHT BACK INTO DEALERSHIP TWICE, FIRST WAS TOLD THEY HAD HEARD OF A SIMILAR ISSUE BUT THAT IT WAS "WITHIN TOLERANCE" SO IT WAS NOT FIXED, WHEN IT HAPPENED AGAIN AND BEFORE STARTING A LONG TRIP I TOOK IT BACK AND HAD THEIR SENIOR TECH DRIVE IT HOME (TO SEE IF COLD STARTING COULD BE A CONTRIBUTOR) THEY "REPROGRAMMED" THE TRANSMISSION AND TOLD US IT WOULD BE IN "LEARNING MODE" FOR THE NEXT FEW THOUSAND MILES. PROBLEM HAS HAPPENED TWICE MORE IN HEAVY TRAFFIC. WANT TO TAKE IT BACK FOR REPAIR BUT NEED SOME HELP IN TELLING THEM WHAT (AND OBVIOUSLY FROM THE ONLINE FORUMS) HOW WIDESPREAD THIS ISSUE IS. *TR

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