NHTSA Complaint #10370384 — 2000 FORD WINDSTAR

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. UPON STARTING THE VEHICLE, THE CONTACT HEARD A CLICKING NOISE FROM THE CENTER OF THE INSTRUMENT PANEL. AFTER A FEW MINUTES, THE CLICKING NOISE STOPPED. PRIOR TO THE FAILURE, THE CONTACT STATED THAT THE SAME CLICKING NOISE WAS PRESENT WHEN SHE OPERATED THE TEMPERATURE GAUGE ON THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE MOTOR FOR THE AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD BOUNCE AND SHE COULD FEEL VIBRATIONS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE VEHICLE ALSO STALLED INTERMITTENTLY. THE IDLE AIR CONTROL WAS REPAIRED BY A LOCAL MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 115,432.