NHTSA Complaint #10130413 — 2000 FORD WINDSTAR

DT: THE CONSUMER STATED 2000 FORD WINDSTAR WAS HAVING MULTIPLE PROBLEMS. THE FUSES BLEW OUT, THE LIGHTS WERE BLINKING ON AND OFF, AND THE ODOMETER/SPEEDOMETER WERENOT WORKING. THE MECHANIC THAT LOOKED AT THE CAR SUGGESTED THAT IT MAY BE AN ELECTRICAL PROBLEM. WHILE DRIVING THE LIGHTS WEREBLINKING ON AND OFF. CONSISTENTLY, KEPT THE DASHBOARD NOT ILLUMINATED. THEY HAVE EVEN TRIED TO LEAVE THE AIR OFF TO SEE IF THIS WOULD HELP THE FUSES NOT TO BLOW OUT. THERE WERE LIGHTS ON THE DASHBOARD THAT WHEN LIT UP WTHE FUSE BLEW OUT. . THE ABS LIGHT CAME ON WHEN THE FUSE BLEW OUT. THE REAR DEFROSTER DIDN'T WORK NOR DID THE REAR AIR VENTS. THIS WAS NOT A SAFETY CONDITION FOR THE OWNER TO BE TRAVELING WITH CHILD WHO HAS MAJOR HEALTH ISSUES. THE OWNER HAS NOT TAKEN THE VAN TO THE DEALERSHIP BECAUSE SHE COULD NOT AFFORD THE COST OF LABOR AND SERVICE CHARGES. THE OWNER HAS HAD A SMALL PROBLEM CONTACTING THE FORD MANUFACTURER, BUT THAT WAS NOW RESOLVED. SHE WAS PLANNING ON CONTACTING THEM TODAY. THE DRIVER'S SIDE DOOR WILL NOT LOCK OR UNLOCK WITH THE REMOTE. THE CRUISE CONTROL WAS NOT WORKING. *AK