NHTSA Complaint #10369877 — 2005 CHRYSLER SEBRING CONVERTIBLE ELECTRICAL SYSTEM:HORN

Complaint Details

ODI Number	10369877
Vehicle	2005 CHRYSLER SEBRING CONVERTIBLE
Component	ELECTRICAL SYSTEM:HORN
Date of Incident	October 20, 2010
Date Filed	December 10, 2010
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THE HORN RANDOMLY BEGINS HONKING. IT OCCATIONALLY HAPPENS AS I'M DRIVING DOWN THE ROAD. WHEN THE CAR IS TURNED OFF IT CONTINUES HONKING. IT OCCATIONALLY BEGINS WHEN I PUSH THE BUTTON ON THE REMOTE TO OPEN THE LOCKED DOORS. IT WILL THEN SUDDENLY STOP HONKING, ONLY TO START AGAIN FURTHER DOWN THE ROAD. THE ONLY WAY I CAN GET IT TO STOP WHILE I'M DRIVING IS TO PUSH HARD ON THE CENTER OF THE STEERING WHEEL WITH ONE HAND WHILE I STEER WITH THE OTHER HAND. THIS IS A MAJOR SAFETY HAZARD. I TOOK IT TO THE LOCAL REPAIR SHOP. THE MECHANIC TOLD ME THAT THE PROBLEM IS A SWITCH IN THE STEERING WHEEL THAT CONTROLS THE HORN AND THE AIR BAG. THE SWITCH COSTS AROUND $500 AND LABOR WILL COST ABOUT $500 MORE. SINCE I CAN'T AFFORD TO PAY THAT NOW, THE TECHNICIAN SUGGESTED I REMOVE THE RELAY FOR THE HORN. HE TOLD ME THAT WOULD STOP THE HORN FROM HONKING, BUT ALSO DISABLE THE AIR BAG. SO NOW I AM DRIVING WITHOUT A HORN AND WITHOUT AN AIRBAG. THIS IS ALSO A MAJOR SAFETY CONCERN. *TR

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