NHTSA Complaint #10369526 — 2005 SATURN ION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10369526
Vehicle 2005 SATURN ION
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 86,319 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

PASSLOCK MALFUNCTION DUE TO FAULTY IGNITION SWITCH CAUSES NO CRANK AND ACTIVATION OF 10 MINUTE RELEARN SEQUENCE. ONLY HAPPENS WHEN TEMPERATURES ARE BELOW 40 DEGREES. HAS ALWAYS HAPPENED EVER SINCE I BOUGHT THE CAR JANUARY 3RD, 2009. FREQUENCY OF OCCURRENCE HAS INCREASED, AND I'M SCARED THAT IT WILL CAUSE A CRASH IF I HAPPEN TO STALL IN TRAFFIC. THE REMEDY TO THIS SITUATION HAS BEEN DISCUSSED IN NUMEROUS TECHNICAL FORUMS ON THE INTERNET - ALL OF WHICH POINT TO REPLACEMENT OF THE IGNITION SWITCH. THE CAUSE IS THOUGHT TO BE EXCESSIVE GREASE APPLIED TO THE INTERNALS OF THE SWITCH. I THINK GM SHOULD RECALL THE AFFECTED UNITS EXHIBITING THIS PROBLEM AND PROVIDE NO COST REPLACEMENT OF THE IGNITION SWITCH. THIS IS NOT A NEW PROBLEM. THOUSANDS OF OWNERS HAVE BEEN EXPERIENCING THIS AGGRAVATING AND SOMETIMES DANGEROUS TECHNICAL FAULT. GM IS IGNORING THE ISSUE AND OFFERING SATURN OWNERS ABSOLUTELY NO ASSISTANCE TO CORRECT THIS SERIOUS PROBLEM. IF GM DOES NOT ACT, THE LAW OF AVERAGES SAYS THAT EVENTUALLY SOMEONE MAY BE INJURED OR KILLED AS A RESULT OF THIS MALFUNCTION. PLEASE HELP US. THIS ISN'T FAIR AT ALL. *TR

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